01How does the loyalty card work?+
You pick the mode when you create the card: a stamp card (one stamp per visit, a free-item reward when it fills) or a points card with a rewards catalog, where customers earn points per visit or per spend. Your staff add the stamp or points from a staff PIN or a paired scanner device, the pass updates in the customer's wallet, and every member lands in your customer list.
02Is the loyalty card free?+
Free to start: you can run a hosted stamp card for up to 50 members on the Free plan. The full customer CRM, Apple Wallet and Google Wallet passes, and staff scanner devices come with Pro at $15 a month; Business at $29 adds unlimited members and multiple locations.
03Stamp card or points card: which should I run?+
A stamp card gives one stamp per visit and a free-item reward when the card fills, the classic coffee-card. A points card earns points per visit or per spend, and customers redeem them against a rewards catalog you set, so they can save toward bigger rewards. You choose the mode when you create the card, and it stays that way for the life of that card, so pick the one that fits how you reward regulars.
04Will my card ever stop working?+
No. Every tap and scan reaches your page on every plan, including Free. Free counts your first 2,000 taps + scans a month for your analytics; past that your card keeps working exactly as before, and counting resumes on the 1st (or the moment you upgrade).
05Can I change it later?+
Any time, no reprinting. Update your review link, number, or details from your phone and every printed card and NFC tag you have already handed out updates instantly.
06Does it work on any NFC tag or printed QR?+
Yes. Use any cheap NFC sticker you already own, or print the QR. Open a free tag-writer app, write your piqlo.co/r/CODE link to the tag, and you are done. No special hardware, no $30 locked card, and the printed QR and the tag point at the same editable link. Full 2-minute NFC guide →
07Can my card live in Apple Wallet and Google Wallet?+
Yes. Your card or loyalty stamp becomes an Apple Wallet or Google Wallet pass that sits next to their boarding passes and carries the same smart link as your printed QR and NFC tag. Both Apple Wallet and Google Wallet are live today.
08Can AI design my card?+
Yes, by connecting your own AI. Piqlo ships an MCP connector, so the Claude or ChatGPT subscription you already pay for can design the whole card by conversation, rendered from a safe sandboxed design token. Separately, our own AI QR-art module turns a flat code into scannable artwork; that module is included on Pro and Business. Connect your AI →